Attic Self Storage operates three facilities in Greater London
January 1, 2020: Attic Self Storage has started using virtual reality (VR) facility tours on its website to help prospective customers understand its building layouts, unit sizes, pricing, retail items and more. Users can access the virtual tour in mobile or desktop devices with the help of a VR headset. The goal is to “bring the in-store experience directly to customers without the need for coming into the store.
“We know that estimating what size unit you need is a key challenge for our customers. Our staff are, of course, always on hand to help in store or on the phone; however, we know that visiting [a] store is not always convenient. We wanted to be able to help our customers understand what they might need from the comfort of their own homes should they wish. Our aim is to really deliver an exceptional storage experience for our customers.” Said by CEO Frederic de Ryckman de Betz.
Users can access the tours through the individual location pages at atticstorage.co.uk. Once users click on the “Take a Virtual Tour” link, they’re redirected to a page with a virtual assistant who walks them through the process.
The newly implemented virtual reality (VR) facility is being considered for an innovation award from the Federation of European Self Storage Associations.
Attic Self Storage founded in 2006, operates facilities in Bow, King’s Cross and Marylebone, London.